Lessons.

Each Lesson is go at your own pace.
Upon completion of all reading materials in each lesson, please call the Director for a one-on-one recap ​and live quiz.  It is a go at your own pace course, and you will have 12 months to complete the course.

Lesson 1

1. Chapter 1 Introduction to Mediation
2. Alternative Dispute Resolution
3. What is Mediation?
   In its simplest form, mediation can be defined as the process through which a complainant and respondent work under the direction of a mediator to solve their problems. Unlike formal law or other forms of negotiation, mediation is generally considered a voluntary, collaborative process that focuses on the best outcome for both parties. ​

Lesson 2

1. Chapter 2 Understanding Conflict
2. The Sources of Conflict
3. Strategies for Dealing with Conflict
4. A logical place to begin the study of mediation skills and process is to examine the nature of conflict and typical strategies for dealing with conflict. In this chapter, several aspects of the origins of conflict and conflict resolution approaches will be explored.
   
   

Lesson 3

1. Chapter 3  Interest Based Negotiation and Mediation in Context
2. Adversarial vs Interest-Based Approaches to Conflict Resolution
3. Generally, the mediator is called upon to intervene in disputes in which the parties have taken an adversarial approach to dealing with their conflict and have clearly identified positions on the issues and their desired outcomes. The role of the mediator is to help the parties move from their adversarial positions to an interest based, problem-solving strategy. 

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Lesson 4

1. Chapter Mediation Definition
2. In this chapter we will examine the overall mediation process before learning in detail and practicing each step
3. Mediator Styles
4. Mediation Statues 
5. Ethics in Mediation
6. Ethical Considerations in Initiating the Mediation Process

Lesson 5

1. Chapter 5 The Mediation Process
2. Setting the stage for mediation 
3. Intake, Screening and Scheduling the Mediation
4. Educate the parties
5. Obtain a commitment to mediate
6.  Preparing the Meeting Space
7. Preparing for First Mediation
8. Opening Statements
9. Mediation Agreement Forms
10. Confidentiality 

Lesson 6

1. Chapter 6 Understanding the Parties and Issues
2. Preparing to Hear from Both Parties
3. Decide who will speak first
4. Mediator Techniques
5. Listening Skills
6. Reframing
7.  Allow them to tell their story
8. Guidelines and Cautions 
9. Conclude this stage of mediation 

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Lesson 7

1. Chapter 7 Communication Skills for Mediators
2. Active Listening
3. Listening for the purpose of hearing - not to answer
4. Understanding the meaning behind the words
5. Understanding the substantive content of what is being communicated
6. Attuning to the emotional component of communications
7. Providing skilled feedback to convey understanding
8. Skillful reframing and open ended questions

Lesson 8

1. Chapter 8 Problem Solving
2.  Use of Experts
3. Generating possible solutions
4. Brainstorming 
5. Evaluation
6. Documentation
7. Caucus meeting separately
8. Joint Session
9. Impasse 
10. Writing a Memorandum of Understanding 
11. Sample Agreements

Lesson 9

1. Chapter 9 Writing the Agreement
2. Elements of the Agreement
3. Detailed and Specific Writing
4. Who will do what, when, how, how long? 
5. Preparing Mediated Agreements
6. Have parties have their attorneys read the agreement before signing
7. Legal Context of Mediated Agreements
8. Binding and Clauses
9. Conclusion

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Lesson 10

1. Handling difficult emotions
2. Emotions and problem solving
3. Where does anger come from
4. Handling anger and strong emotions
5. Enforce ground rules

Lesson 11

1. Balancing Power in Mediation
2. Role Play
3. Listening carefully to each party
4. Treat all parties with the same level of respect
5. Consult with experts

​Lesson 12

1. ​Ethics in Mediation
2. A MEDIATOR SHOULD MAINTAIN CONFIDENTIALITY 
3. A MEDIATOR SHOULD CONDUCT THE PROCESS IMPARTIALLY
4. MODEL STANDARDS OF CONDUCT FOR MEDIATORS

Lesson 13

• BATNA
• VIDEO TRAINING​​
• ROLE PLAY
• JOINT SESSION
• SEPARATE PARTIES
• STAGING THE MEETING
• VIDEO CLIPS 

Lesson 14

• SAMPLE FORMS
• AGREE TO MEDIATE
• CONFIDENTIALITY DOCUMENT
• SAMPLE AGREEMENTS
• MEMORANDUM TO THE COURT 
• NON-SETTLEMENT AGREEMENTS
• DRAFTING MEDIATION AGREEMENTS

Lesson 15

• How to Make Money as a Mediator
• Marketing your mediation practice
• Tips for Mediators
• Helpful Mediation Phrases
• Criminal Mediation & Sample Agreements
• The Guide to Civil Litigation
• The Court System Overview
• Video Training Civil Lawsuits, Small Claims and Self Help Videos
• Final Exam

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Here’s What to Expect

Course Access & Instructions
Once you’ve purchased the 40-Hour Basic Mediation Training Course, you’ll receive two emails:

1. A confirmation of your registration.
2. A second email with your login link to begin Lesson One.

This course is completely self-paced — designed to fit your schedule and your learning style.

Self-Paced Learning:
Move through each lesson at your own pace, on your own time. The training includes:

• PDF guides, PowerPoints, and video modules
• Quizzes and homework for every lesson to reinforce your learning

Personalized Support:
After completing each lesson and quiz, you’ll have a one-on-one phone call with Darlene to answer questions, deepen your understanding, and plan your next steps. We are open 10 hours a day from 9AM-7PM Pacific Standard Time.

Practical Tools for Real-World Success:
Each lesson is packed with resources to help you grow your mediation career with clarity and confidence.

Course Highlights:

• Comprehensive Curriculum: Master every aspect of mediation—from conflict resolution techniques to legal considerations.
• Hands-On Tools: Access over 20 sample mediation agreements and realistic case scenarios.
• Personalized Guidance: Receive direct support to ensure your success.
• Professional Certification: Earn a recognized certificate upon completion.

Ready to Begin?
You don’t need a law degree to build a professional career in mediation — just the right training and a commitment to help people navigate difficult conversations with clarity, neutrality, and respect.

Have questions?
📞 Contact Us: 951-440-5645 or 951-289-5289

Whether you’re pursuing a new career, supplemental income, or a meaningful way to help others, this training will prepare you to make a real impact.

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This comprehensive 40-hour training course equips you with the essential skills and techniques to become a certified mediator. Learn conflict resolution strategies, active listening, negotiation tactics, and the art of facilitating discussions. Whether you aim to start a new career or enhance your existing skills, this course prepares you to earn $150+ per hour as a professional mediator. Embrace the opportunity to make a difference in people's lives while achieving financial success.

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​Enroll Now – Start Your Mediation Career Today​

BUY NOW

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We Promise You the Best

Upon completion of the course, you will be able to conduct a complete mediation, employing the skills, strategies, and processes outlined above.  Mediation is a process, and you will be confident with professional opening statements, confidentiality, parties opening statements, listening skills, reframing, negotiations, conflict resolution, conclusions and drafting professional mediated agreements.

Earn an Excellent Income 
Mediators in the United States earn $150.00-$250 per hour only working a few days a week. Mediation fees range from as $250- $1500 per day. The fee is based on the number of parties and length of the mediation. You will set your own hours and determine your prices in your practice.​

The online course is built so you may go at your own pace.  And although you are going at your own pace, you are not alone.  You will contact the Director after each lesson to get clarification on subject matter and to go over the reading materials in detail.

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Ready for a Career Change?
Start Mediation Training Today
Looking for meaningful work that pays well—without going back to college?
Our 40-Hour Mediation Training gives you the skills to start earning as a professional mediator--no legal degree required.
✔ Work independently or add to your current profession
✔ Help people resolve conflicts in families, communities, and civil cases
✔ Get California-compliant training with a Certificate of Completion
✔ 100% online and self-paced
✔ Taught by a working professional mediator and paralegal

Why Mediation?
Over 90% of court cases in California are referred to mediation before trial. With court delays, rising legal costs, and new legislation like SB 940, trained mediators are in high demand.

Perfect for:

• Career changers ready for something new
• Paralegals, real estate pros, HR, notaries, clergy & teachers
• Retirees or remote workers looking for flexible, paid work
• Anyone who wants to make a difference—without student debt

Take Control of Your Future
​Start helping others. Get paid to do meaningful work. Build a career you’re proud of.
​
👉 Enroll now and earn your Certificate of Completion in just a few weeks.
No degree. No courtroom. Just real training. Real results.

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The Best Training for Mediation
Mediation Training Center — The Gold Standard in Online Mediation Education
When it comes to professional mediation certification, Mediation Training Center stands out as the nation’s leading provider of online mediation training.

Our 40-Hour Basic Mediation Training program is comprehensive, self-paced, and nationally recognized — designed to equip you with everything you need to begin a meaningful, flexible, and well-paying career as a Professional Mediator.

🌟 Why Our Mediation Training Is the Best1. Nationally Recognized, Career-Ready Certification
Our 40-Hour Mediation Training meets professional standards for foundational mediation education.
Graduates receive a Certificate of Completion recognized nationwide — qualifying them to mediate civil, workplace, business, and community disputes across all 50 states.
This isn’t just a course; it’s a direct pathway to a respected profession in alternative dispute resolution.

2. 100% Online — Learn Anytime, Anywhere
We understand that flexibility matters.
Our training is fully online and self-paced, allowing you to study when and where it fits your schedule.
You’ll have 12 months of access, giving you the freedom to complete lessons without stress or deadlines.
No classrooms, no commutes — just practical, high-quality learning on your terms.

3. Expert Instruction with Over 30 Years of Experience
Your instructor, Darlene Tarnoski, is a highly experienced Mediator, Paralegal, and Trainer who has worked in family law, business mediation, and community conflict resolution for over three decades.
Her hands-on approach, real-world insight, and one-on-one guidance ensure that every student receives personal attention and leaves the course confident and capable.

4. Practical Tools for Real-World Success
Unlike many other programs, Mediation Training Center gives you everything you need to start mediating immediately:

• 20+ sample mediation agreements and forms
• Templates for documentation and client intake
• Step-by-step mediation structure
• Conflict-resolution and communication techniques
• Ethical standards and confidentiality practices

You’ll gain not just knowledge, but real practical tools to launch your mediation practice successfully.

5. Affordable Tuition — High Return on Investment
Professional, legitimate training shouldn’t be out of reach.
Our complete 40-Hour Mediation Training is only $499 — a one-time investment that can lead to a lifetime of opportunity.
Certified mediators typically earn $150–$225 per hour (or per session) helping clients resolve disputes outside of court.
Whether part-time or full-time, this career offers flexibility, financial stability, and independence.

6. Business Setup & Marketing Guidance
Our course goes beyond mediation skills — we help you build your mediation business.
You’ll learn how to establish your practice, attract clients, and market your services professionally.
We believe every student deserves not just certification, but a clear plan for long-term success.

7. A Profession That Makes a Difference
​Mediation isn’t just about income — it’s about impact.
As a trained mediator, you help people communicate, understand each other, and reach peaceful resolutions.
Whether in families, workplaces, or communities, you bring calm to conflict and confidence to every conversation.

💬 What Our Students Say“This course completely changed my career. Darlene’s expertise and personal guidance gave me the confidence to start mediating right away.”
— Angela T.
“Professional, affordable, and thorough. The best online training experience I’ve ever had.”
— Lorissa M.
“I learned practical skills I use daily in my HR role. This training is truly the best.”
— Barbara L.

🕊️ Why Choose Mediation Training Center?✅ 40-Hour Online Course — Self-Paced, Flexible, and Comprehensive
✅ Certificate of Completion Recognized Nationwide
✅ Expert Instructor with 30+ Years of Real-World Experience
✅ 20+ Professional Mediation Templates Included
✅ Affordable Tuition — Only $499
✅ Earn $150–$225 Per Hour as a Certified Mediator
✅ Start a Legitimate, Work-From-Home Career Helping Others Resolve Conflict

📞 Contact UsMediation Training Center
🌐 Website: www.MediationTrainingCenter.com
📱 Phone: 714-710-3400
👩‍🏫 Instructor: Darlene Pinkernell-Tarnoski
🕓 Hours: Monday – Saturday, 9:00 AM – 7:00 PM (PST)
💬 Live Chat: Chat with TrainingAssist 24/7

💼 Mediation Training Center – Building Peace, One Conversation at a Time.Earn your certification, build your business, and make a real difference today.

Mediation Training
www.mediationtrainingcenter.com

Darlene, Director of Mediation Training Center
Office Hours: 9AM-7PM Pacific Standard Time
Office: 951-289-5289
​818-945-9333

Call Now

Darlene Tarnoski, Mediator and Paralegal
Affordable Legal Services & Training
Mediation & Paralegal Services
Mediation Training Center
(951) 289-5289 | (951) 440-5645 (Cell)
https://www.affordable-mediation.com
https://www.mediatortrainingcenter.com
Offices:

• Los Angeles: (818) 945-9333
• San Diego: (858) 365-0555
• Riverside (951) 440-5645
• Orange County (714) 710-3400

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www.MediationTrainingCenter.com | (951) 289-5289 or (951) 440-5645